filters
State:
Show
City:
Show
Product:
Show
I went thru Check Free to get my credit report, and somehow was switched to Score Sense. I had no way of knowing it had been switched, so I didn't call to cancel membership, which I didn't know I had, and was charged $39.90. Such a scam!!!!! I did call Check Free to...
Read more
ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, We would like to review your account and investigate your claims. We have sent a private message with contact details to you. Thank you

#1264764
Show

Scoresense - No money.

Scoresense - No money.
On any of my cards. I only have2 thankful for that and no money in savings no money in checking either. I spent most of it living in my car. Had to by gas 3 different times hadt o buy food I washed
#1263006
Show

Scoresense - Refund

I missed the deadline by hours to cancel the membership and this company is willing to refund only $1 trial amount back to me. Instead of refunding the retroactive amount back to me. I will never use this company again.
2.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Interest Rate
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I liked
  • Claimed one dollar membership fee
  • Very upset
  • 2nd agent being more informatuve
I didn't like
  • Getting ripped off
  • Could not cancel
  • Refunded the initial refund of 1 dollar
#1262863
Show

Scoresense - Charges kept coming

Cancelled a subscription I didn't know about over 3 months ago. Been on the road working got home only to find out I'm still being charged.
#1262301
I cancelled the membership on the the 21st of may. I noticed my bank was billed 1.00 which resembles the trial membership fee. Looks like they signed me up for something else. This 1.00 charge was NOT discussed. They tried 8 times to keep me on after I kept saying I...
Read more
ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, we would like to investigate this complaint. We have sent you a private message with our contact information on it. Please reply with the requested information to the e...

1.5
I liked
  • Knowing my score model
  • Pissed off
I didn't like
  • Being taken for money not owed
  • Old contact info on my report
#1261464
I obtained my 3 credit reports, per the request of my bankruptcy attorney. I dont even remember the name Scoresense being mentioned. But i found the charge on my bank statement. When i called the number, the man said i signed up when i paid the $1 for my 3 credit...
Read more
ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, we would like to research the issues you raised in your message above. We have sent you a private message with contact details for us. Please respond to the email in th...

h.kitchener
h.kitchener

You failed to really, really read the terms and conditions when you went to their site and got your credit reports. Somewhere, before you checked out they mentioned the fact t...

1.0
#1259019
I have been using my ScoreSense since February 2013. My agreement with them $9.95 per month which I've paid 63 months of that price. They have recently changed their credit reporting interface/website and I am not able to see the "Account ALERTS" anymore. I wait for 3...
Read more
MarkedHermitCrab
MarkedHermitCrab

They called me but can't provide any solution. Low-quality management!

ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, we would like to research the issues you raised in your message above. We have sent you a private message with contact details for us. Please respond to the email in th...

1.6
#1258924
All of you need to be locked up or on the way to *** You steal people money. You lie and tell not the truth. You and all of your company need to stop stealing. America is ashamed of you and all people like you and your company. People die doing their best and then...
Read more
ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello FewSwanWe would like to review your account and your complaint. Please look out for an email from us with our contact details. Thank you

#1251810
After talking to several Customer (NON) Service people, I finally received a response from someone, who insured me that my money would be refunded, & he was sorry. 12 days later, I finally got my refund, THE $1.00 FOR THE INITIAL REPORT I ASKED FOR FIRST. That pissed...
Read more
#1251109
I ordered the 3 "free" credit bureau reports in October 2017. They warned that I would be charged a $39.95 per month fee if I didn't cancel the service. I called and canceled, as instructed. I was surprised to discover that they charged my credit card $39.95 for...
Read more
ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

HelloWe would like to investigate your issue, and have private messaged you for more information. Please reply to the email address listed in the message. Thank you.

1.0
I didn't like
  • Not like
#1249098