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Scoresense - No resolvement in 2 months!

I was told I would get a courtesy refund and not be charged and offered a free month to take advantage of services. I was charged anyways and tecgnically paid for a month of service that was advertised to be a free month. I have talked to over 10 people and emailed customer service multiole times with no response!
5.0
Details
Customer service
Staff
#1377372
I have never dealt with this I did not make any orders with this company I don't know who or what these people are they keep stealing my money and now my account is going to be closed because of this they are theves straight up that are stealing my money I have had 2...
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ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, We would like to investigate your issue, and have sent you a private message. Thank you

#1373148
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Scoresense - Charged after I cancelled membership!

I cancelled a yr ago and all of a sudden a few months ago I started getting monthly charges. I called and cancelled again and they didn't refund the last month's charge but said I wouldn't get charged again. Well I got charged again the next month. Don't ever sign up with this company!
1.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1370294
They were lovely to deal with. I had to listen to the shpeel to reinstate but the phone call lasted 7.38 minutes. Very simple process. Because I have to write at least 100 words I will repeat that I had not problems at all with Scoresense. I had heard it would be a...
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ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello UnluckyBullock369, we are glad to hear of your positive experience. Thank you for being a member with ScoreSense.

5.0
I liked
  • Great customer service
I didn't like
  • Rated poor on a late charge almost 2 years ago
#1365827
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Scoresense - You have got to quit taking money from my debit card i am

Cancel refund all my money ASAP fixed income mary brumbaugh cancel send refund all my money desperit
#1364630
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Scoresense - Unauthorized charges on my debit card

I found out on 9/15 that i was being charged 30.00 a month for service i didn't want or need.
1.0
Details
Billing Practices
Privacy and Data Security
Value for money
#1360181
I have called several times to cancel the scoresense and they said it would be canceled but you keep charging me for this service. This is poor customer service!!! How do you cancel this service for good. I don't need this service anymore. I'm trying to pay off my card...
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ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, we have sent you a private message with our contact details. We would like to research your issue. Please send us the requested information to the email address listed ...

1.0
I didn't like
  • Tried cancel 1st day opened online and 4 times never canceled it
  • Free equals fee of 30 lies
  • Lied to me and blew me off
#1353983
Got 10 months of charges from the. i have no idea how they got my card number to charge me then they only would refund 3 months of it and not the rest now they wont respond to me at all just completely ignoring me
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ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

SarcasticSiamese327, we have sent you a PM with our details, so we can look into this issue for you.

1.0
#1351914
I go through the process over and over trying to access my scores reverifying my email and sign in and their system keeps telling me that it sent out an email which it hasn't and that I just have to login to my account as I am already a member. Just sends me back...
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ScoreSenseCares
ScoreSenseCares
Scoresense Verified Representative

Hello, We would like to resolve this issue for you and have sent you a private message requesting further information. Thank you

1.1
#1340434

Contact Scoresense

Mailing Address:
ScoreSense LLC
4447 North Central Expressway Suite 110 PMB 406
Dallas, Texas 75205
USA
Phone:
(800) 972-7204
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Scoresense - Deceptive and worthless

Deceptive " FREE TRIAl for $1.00 " Not true. Only one report requested. Mine. It was not not only, not worth " $30 membership " it was not even worth $1.00 !!!
1.0
Details
Product or Service Quality
Value for money
#1340224