In 2013 while on Active Duty and deployed in the military, I needed to obtain proof of my credit report.I paid $1 and printed it out.
I was not aware that there was fine print stating something along the lines of, "if you don't read this and/or call back within 7 days, we will charge you $29.95 forever." I used a credit card that had a low balance. Fast forward 2 years later, I paid off that credit card. A few weeks later, I looked to see if there was any interest that accrued. There was a charge of $29.95 from Scoresense.com.
This sparked my interest as I didn't even know who they were at this point. Come to find out I had been charged $389.35 over the last 2 years. I'm absolutely disgusted with the lack of integrity, punctuality and professionalism from Scoresense. After placing approximately 30 phone calls over a month to Scoresense, I received 6 refunds so far with 7 still remaining.
I have finally reached what seems to be a dead-end road. Corporate finally returned my call 2 weeks later from the date promised to me saying that I have received what the operator had seen as the most refunds as a "courtesy." I am supposed to be receiving another call from their legal department. Anything anyone says from Scoresense does not have a tad bit of validity to it. I'm furious with this company and would highly recommend not using this company, especially for fraud protection!
They are taking money from Veterans who put their lives on the line for this country. I want my 7 remaining refunds now! Also, they cannot update my email address or residency because they want a new credit card. Are you kidding me?
If someone from this company reads my complaint, please contact me or post on here.
In the mean time, I will get my attorney involved, my bank, the Veteran's Affairs, and I will voice my opinion of your company on every single consumer report I can get my hands on.
This reviewer shared experience about "money taken from me" and wants this business to issue a full refund as the author lost $389. The author is overall dissatisfied with ScoreSense. The most disappointing about scoresense credit report from ScoreSense was being tricked unwanted membership and missing refund Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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